There’s a missing item in my order, what should I do?

Please check the invoice that was included in your package.

If there is any missing item(s), please contact sales@MyFeb29.com

How will I know if February 29 has received my order?

After you place your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received.

However, do note that orders will only be shipped when your credit card payment has been approved, billing and delivery address verified. Alternatively, you may check the status of your order through “My Account”.

My payment was declined. What do I do now?

Please try again and key in the correct details such as card number, expiry date etc.

If the problem persists, you may wish to try an different credit card.