FAQs

What are the shipping charges like?

  • Enjoy Free local shipping.

  • Local Customers are encouraged to select FREE SG SHIPPING + TRACKING at only $3.

  • Promotional International shipping charges will be automatically calculated and displayed before payment.

  • Free international shipping above $299.

How long will it take for me to get my order?

The standard delivery timeframe for Local Singapore orders is within 3 to 4 business days.

International order ranges from 2 to 10 days depending on countries.

Customers will be notified of any delays.

I forgot my password or user name, how can I recover it?

Please click on ‘Forget your password’ or ‘Forget your username’ which is available at the ‘Login’ box.

Enter your email address and click on “Submit”. A set of instructions to reset your password will be sent to your registered email.

After your credentials has been verified, you will be able to create a new password.