What if I gave an incorrect delivery address?
If the address is incorrect, your item will be returned to us by the delivery agent or the unintended recipient. You will be required to pay the shipping fees again to re-send to the correct address, once the item is returned to us.
Please check your address carefully when placing a new order.
To remove an outdated or incorrect address from your account, please log on to your online account.
If no one is available at the delivery address to receive the products, the delivery agent will leave an “unable to deliver” note at the address and the recipient should follow the instructions on that note to arrange re-delivery of the products.