FAQs

Why does my jeans stain my bags? (vice versa)

by Super User

This common mishap is known as Crocking; it is defined as the rub off of color from 1 item to another.

Most clothing do contain dyes that requires several washes to get that excess dyes out.  That's one of the reasons, you see your favorite pair of jeans fading after numerous washes.

You can try adding a cup of white vinegar to the wash water to help set the color in and do make sure to turn your jeans inside out to avoid fading them out too much.

Eventually, the jeans will stop crocking unless they are ever wet when you wear them. (For example, if it rains and the bottom of your jeans get wet, they will likely crock on your shoes if your shoes are light or made from fabric.)

With regards to cleaning the stained bag, it is strongly advisable to bring it to a professional cleaner to get it cleaned.  The 'budget conscious' may want to purchase off the shelves cleaners to try cleaning it themselves. 

Some home cleaners such as toothpaste may work on canvas material bags while lighter fluid may work on synthetic / patent leather types.

To prevent crocking or dye transfer from bags, you can try cleaning them with a cloth slightly soaked with white vinger.  This should seal the dye & prevent the
curing agent from rubbing off.  Products such as Scotchgard by 3m do offer off the shelf products to prevent dye transfer issues. 

It is always good to test the product on an hidden area before application to avoid mishaps like corrosion and etc.

What is the typical lifespan of faux, genuine leather and canvas bags?

by Super User

Generally, mid size bags (typically approx A4 size) can carry 3 ~ 5kg comfortably & its lifespan are typically grouped according to their material.

1.  Faux Leather - Generally 8 to 18 months

2.  Genuine Leather - Generally 12 months ~  36 months

3.  Canvas - Generally 8months ~ 24 months.

 (This timing acts only as a rough guide as we have seen vintage leather that lasts for decades with proper care)

The period varies with several factors such as

1.  Daily maintenance; Conditioning,  proper carrying method

2.  Weight load

3.  Frequency of usage.

4.  Environment conditions; Heat can cause chemical reactions in faux leather and induce peeling and stickness, High humidity can cause mould to grow on leather/canvas & cause discolouration; odors

Just like shoes, it is always advisable to rotate the use of your bags every 1 to 3 days so prolong its lifespan and do maintenance works such as leather conditioning and such.

Will leather / synthetic leather get scratched / peel easily?

by Super User

Although Genuine Leather and Poly Urethane (PU) Synthetic leather are more wear resistant as compared to other commonly used materials like soft PVC and etc. We cannot ignore the fact that they are still considered soft material which can still be scratched by sharp objects i.e. Keys, knifes or be affected by abrasion i.e. rubbing against a rough surface (flooring).

Even metals like copper and steel are prone to thinning and scratches due to abrasion. Just take a quick look at your metal wrist watch and you'll understand what we mean. =)

Humidity levels set too low will cause leather & faux leather to crack easily since the material moisture is lost.

Humidity & temperature levels set too high will cause leather & faux leather to grow mould easily.  Faux leather tend to deform easily with temperatures above 35 degrees Celsius.

So leaving your faux leather bag in the car under the hot sun may not be a good idea.

Scratches and cuts to these materials are normally irrepairable therefore, we emphasize on adequate care for your Feb 29 to maximize its life span.

Feb 29 have put in place some measures to minimize such problems from happening.

1. Cloth dust bags are provided for selected bags. Cloth bags can be especially useful to protect unused bags against sharp cabinet edges.

2. An especially thick protective layer for all FEB 29 bycast leather bags. The thicker the layer, the more wear resistant the material becomes.

3. Quality Poly Urethane (PU) material that doesn't peel or get scratched easily. Normally bags would come with a small material sample attached to it.  Just rub your tip of your fingernail against that sample and if it peels immediately. It maybe of inferior quality. 

PLEASE only do that on the material sample and not on the ACTUAL display product. 

We like to take care of our customers and we hope our customers can do the same to our display items as well. =)