What is servicing?

Lost a rivet off your bag or broke the snap hook on your bag strap don't wish to pay exorbitant charges from 3 party service centres?

No need to fret as we offer very affordable servicing just to keep your bag in working condition!  =)

 

Here are some of the usual issues we are able to rectify for you.

1.  Damaged snaphooks & buckles

2.  Missing rivets & buttons.

3.  Loose & damaged zippers.

4.  Damaged cloth linings & stitchings.

 

Just pop by our local outlets with your February 29  items that require servicing & we'll guide you on our servicing processes

Or you can simply take some clear pictures with descriptions & send them over to   Sales@MyFeb29.com

 

We are however unable to service the following due to the nature of the damage.

1.  Stains & color transfer.

2.  Decay & stickiness.

3.  Abrasion & peeling.

 

*Servicing duration will depend on the severity of damage & availability of parts.

How much does servicing cost?

Servicing is typically free for the first 6 months subjected to terms & conditions.

What happens after the first 6 months then?

Our artisans at the service centre would then give an accurate quote on the fees and timing once they get their hands on it.

Charges typically ranges from $1 to $30, so don't worry about high servicing costs.

We try our best to keep cost low for our customers.  =)

 

How long does it take to service my items?

Do note that servicing duration depends on several factors

1.  The type of servicing

2.  The severity of damage

3.  Availability of servicing parts

Typically, it can range from a few hours to 1 to 2 months.

So don't worry and just sit back and relax.  We'll contact you once its completed.  =)