Shipping & Delivery

What if I want to send someone a gift?

If a recipient is not expecting a gift, they may refuse the package if they believe it was sent to them in error. You may wish to let the recipient know that a surprise is on the way. Undeliverable package charges will be borne by the buyer.

You may also add in the comments field for special requests before payment is made online.  i.e.  Price tag removal on product

What if I gave an incorrect delivery address?

If the address is incorrect, your item will be returned to us by the delivery agent or the unintended recipient.  You will be required to pay the shipping fees again to re-send to the correct address, once the item is returned to us.

 

Please check your address carefully when placing a new order.

To remove an outdated or incorrect address from your account, please log on to your online account.

 

If no one is available at the delivery address to receive the products, the delivery agent will leave an “unable to deliver” note at the address and the recipient should follow the instructions on that note to arrange re-delivery of the products.

Are there any locations you can't delivery?

Local Shipping

We are unable to ship to any PO Box, military, protected area/location. We are also unable to ship to the following locations in Singapore: Changi Air Freight Center, Changi Airport, Jurong Island, Jurong Port, PSA Terminal Wharves - Tanjong Pagar / Pasir Panjang / Sembawang and MINDEF COMCEN.

Shipping charges for failure of attempted delivery to the restricted areas will be borne by the buyer.

International Shipping

We ships directly to the following countries from Singapore:
Argentina, Australia, Austria, , Bangladesh, Belgium, Brazil, Bulgaria, Canada, , Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Jamaica, Japan, Korea South, Macau, , Malaysia, Maldives, Mauritius, Mexico, Monaco, Mongolia, Nepal, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Slovenia, Slovakia, Singapore, South Africa, Spain, Sweden, Switzerland, United Kingdom,  United States of America,  Vietnam.

If your country is not available at the checkout page, please email us at Sales@MyFeb29.com & we'll get back to you asap.  =)